I'm faced to the same issue than shiftclickme had described in a closed previous discussion :
I had a v3 license for several years and I bought and set up an update license to 1Password v5 one month ago. When I try to download again my license from 1Password's website, I receive the v3 License but not the v5 !
In addition, it seems that my 1Password didn't save my licence key any more... Since the trial period is over, I can not use it as i should.
How can I fix this issue in order to get the v5 license file ?
Thanks for your help.