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Desktop 1Password is Locked. Attempt to Open or Edit produces Error Message [Moved to Email]

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SkyJudge
SkyJudge
Community Member
edited March 2015 in 1Password 4 for Windows

Starting Today I realized that if I attempt to add a new entry, edit an entry or even open an entry (e.g., Wallet credit card) I receive an error window sayiing, "1Password has encountered a problem". The window allows me to "Send Error Report" along with a screen shot; but I have received no response from Agilebits. What do I do?

Comments

  • LauraR
    LauraR
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    @SkyJudge - I have replied to your support request a few times now. Can you check your junk folder as I think they must not be getting to you.

  • LauraR
    LauraR
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    @SkyJudge - so glad you found my replies. I will continue helping you over email. :)

  • MikeT
    MikeT
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    Hi SkyJudge,

    Just to let you know, I'm closing this thread, so we can focus on helping you via the emails and not duplicate the efforts in the forum and emails at the same time.

This discussion has been closed.