ADP login issues

sashk · April 2015

ADP recently entered modern web and no longer requires using basic-auth form, but uses HTML form.

I've created new record for the "new" ADP, but it fills only only one item at a time: first username, then password.

URL: https://totalsource.adp.com/ts/login.do

Thank you.

AGAlumB · April 2015

@sashk: Ah, this is a classic. Sorry for the trouble. I feel your pain! What seems to be happening is that the form clears after it's filled the first time. Incidentally Chrome has a similar issue here when I've used it in the past on a corporate machine on which I couldn't install 1Password. Although mine was using https://workforcenow.adp.com/public/index.htm -- I'm not sure what the difference is. Marketing? ;)

I've reported this so the developers can take a look and see what can be done to improve this for you. Thanks for bringing this to our attention! :)

ref: OPI-2577

rich1383 · April 2015

Hi - I have the same issue with this site (same TotalSource URL); 1P v5.3 on Yosemite v10.10.3. ADP recently fixed the lame network basic-auth login, but now it fills in my username, blanks the pwd, and then tries to login. I tried saving the login manually (since 1P did not seem to recognize the login page even after I deleted my old login entry), but that did not help. Only solution for now is to disable autologin for the site, then click the 1P entry twice, then click the login button.

BTW, why does 1P sometimes not realize you are on a login page and thus does not ask you to save the login?

If it helps your developers, the form code for the two fields is:

Enter your user ID and password to log in

--Rich

AGAlumB · April 2015

@rich1383: Thanks! The development team is aware of the issue. Hopefully they will be able to find a way around the ADP site clearing the login form after it's filled the first time. In the mean time, you can at least have 1Password fill it again for you to login successfully.

In regard to your question about not being given the option to save the login, is this happening on a particular site? Please let us know so we can look into it further. I look forward to hearing back from you! :)

briandesmond · April 2015

Same problem here, looking forward to a fix!

littlebobbytables · April 2015

Hi @briandesmond,

There is no progress to report at the moment :( but the ticket is still open and just awaiting developer time to get it looked into. Hopefully we won't keep you all waiting too long :smile: At least for the moment setting the Login item to Never submit if you're on a Mac or Windows machine should at least allow you to use the workaround of filling twice before clicking on the login button.

ref: OPX-963