Master Password not being accepted
I come into work every morning and log into my machine and then sign into 1Password which I use for everything. Some critical passwords and details are saved in it.
This morning my master password failed. I rebooted, tried other keyboards, reinstalled and tried an earlier backup. I tested the keys by printing the password in the clear. I'm upgrading my OS and trying a new version as I write. No problems discovered - my vault is lost.
So is my confidence in the application which I've given many glowing reviews. At this moment I regret them all.
Comments
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Clearly what has happened to you is extremely trying. However, it will help us to help you if you give us more information.
- What version of 1P are you running?
- Do you sync your 1P data to any other device and, if so, what device and what version of 1P do you run on that device?
- Have you recently changed your master password?
Stephen
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Victory!!!! I upgraded my OS (to 10.10) and went to 1P version 5.3.
Very scary morning but my it's already a distant memory. 1Password rules!(Fickle User)
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Hi @bhadfield,
That's fantastic news, I'm very happy it's working again now! I don't know why it was a problem in the first place, but it's possible that simply restarting your Mac took care of that. But whatever worked, I'm glad it did! :)
We're here for you if you need anything else!
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