how do i set up a call for some help
There is no telephone support.
There is email support, but AgileBits have found that beginning support through the forum and moving to email if necessary is a faster and more efficient way.
If you tell us on the forum the nature of the problem (in very general terms if some of the issue is private), you may well have it solved before there is any need for email.
If you do post here, please say what version of 1PW you are using and which version of your OS
If an issue is sensitive in nature or complex we will move to email where we have options that aren't available here in the forums. The forums though are a great place to start as it may be we can quickly help you and we can often reach many people with a single answer or solution.
As danco has said, could you give us an idea of the issue?
We look forward to help you
Thanks I got it figured out
Thanks for the update.