I have no preference page

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Chuckulls
Chuckulls
Community Member

I have reinstalled 1passowrd several times on my mac pro with OS 10.10.03 and there is no preference window and I cannot auto fill my sign in pages


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    Sorry but we really do need more information in order to be able to help you. Please tell us:

    Stephen

  • Megan
    Megan
    1Password Alumni
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    Hi @Chuckulls ,

    I'm sorry to hear that you're having trouble here, but like Stephen says, more information would be really helpful here. In particular, let's start off with your version numbers, just to be sure we know we're on the same page.

    there is no preference window

    If you click on the 1Password menu, do you see a 'Preferences' menu item? What happens if you click that menu item?

    I cannot auto fill my sign in pages

    Filling in your browser requires the 1Password browser extension - have you installed this? If so, please provide detailed steps of what your process when you go to sign in to a site. Please include both what you expect to happen, and what actually happens.

    Remember, the more detail you can provide, the more quickly we'll be able to get this all straightened out. :)

This discussion has been closed.