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Bought iOS/Mac apps but I don't see any license key for my Windows Machine [Email us for help]

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besmart
besmart
Community Member
edited May 2015 in 1Password 4 for Windows

Hello,

I have purchased the the 1Password version for my iMac and iPhone and now I have tried to install t 1Password on my windows machine but I don't have a license key and what I try it doesn't send me one. Can you please send me a license key for my windows machine.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
KB Article: mac-app-store-vs-agilebits-store

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  • MikeT
    MikeT
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    Hi @besmart,

    I can't find any licensing information based on your profile information. Did you buy 1Password for Mac from the Apple's Mac App Store or did you buy the bundle Mac+Windows license at our web store here: https://agilebits.com/store?

    If you bought it from the Mac App Store, there is no Windows license included nor a license key since your App Store purchases are tied to your AppleID, which we would not have any knowledge of.

    Please email us at support+license@agilebits.com with your proof of purchase from Apple's stores and we'll help you get the Windows license.

    Thanks!

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