cant sync with drop box

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seneca61h
seneca61h
Community Member
in iOS

i cannot sync across ipad, iphone and windows using drop box. I have spent 2 hours on this. it used to work but now have new laptop and new ipad

iPhone v= 4.2.3
Ipad v= 5.4.2
windows is lastest version, per 1password

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • seneca61h
    seneca61h
    Community Member
    Options

    iPhone v=7.1.2 (apple OS)
    ipad v=8.1.2
    windows 8

  • JWeaver
    JWeaver
    Community Member
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    Hi,

    We'll need some additional information in order to help you find the problem. First, is 1Password on any of your devices able to sync with Dropbox, or none at all?

  • Ben
    Ben
    Options

    Hi @seneca61h,

    Thanks for taking the time to write to us about this issue. I'm sorry to hear you're having trouble getting your devices to sync to Dropbox.

    Are you following this guide? If so, which step are you getting stuck on? What error message are you getting?

    Please let us know.

    Thanks!

    Ben

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