Have 1Password for Mac license; need 1Password for Windows license

cyrilmalka

Hello,

I was using Mac and 1Password 3, 4, and 5 for Mac.

Now, I am going to Windows, and I understood that my licence should work for Windows to... But I can't make it work. I have downloaded the trial version and tried about every licence number I have, but get an error each time. For some reason, I don't have a licence number for version 5 of 1Password for Mac, but a file that I have downloaded but even though I open it with 1Password, no change.

What am I doing wrong?

Thank you in advance for your input.

Cyril

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 7
Sync Type: Not Provided

LauraR

@cyrilmalka - 1Password for Windows is a separate purchase but you can purchase at a bundle price. Could you email us at support+forum@agilebits.com and we can help you further with this.

cyrilmalka

Hello, Laura,

No, I am not interested in a bundle since I won't be using Mac at all anymore.

I thought it was possible to switch the license from Mac to Windows.

It isn't?

Cyril

LauraR

We can refund if you have purchased 1Password for Mac within 30 days. Otherwise you can purchase 1Password for Windows at the bundle price.

cyrilmalka

Okay, thank you. But not for $50 :)

I'm off again :)

Cyril

LauraR

Cyril - The cost of adding 1Password for Windows is not $50. We will take into account the cost of 1Password for Mac and subtract that from the cost of the 1Password Mac+Windows bundle. You can see our pricing here.

MikeT

Hi @cyrilmalka,

Please email us at support+license@agilebits.com, we can do something for you, it's not going to cost 50$ for this.

cyrilmalka

Hello again,

Okay, I'll write to you right after I have sent this message.

Thank you.

Cyril

MikeT

No problem.