1password is not working on this site www.christuniversity.in/StudentLogin.html, please help

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dga
dga
Community Member

On the above mentioned site it is not working on iphone, ipad or windows.


1Password Version: 5.4.3
Extension Version: Not Provided
OS Version: Ios 8.4
Sync Type: Not Provided

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @dga,

    I did try to look at the page but all I'm getting at the moment is that the server isn't responding. It does mean the following is fairly generic in terms of advice as I haven't been able to test anything.

    On a Mac we normally suggest following our How to manually save a Login guide. The idea is you save the Login item from the browser so the extension can see the page and record what needs to be filled in. This page, Create a new Login item in Safari is essentially the same idea but from an iOS device and you can do the same on Windows using this guide, Saving a Login manually.

    The idea is creating a new Login (not updating an existing one) may result in a working Login item. Let us know if that helps at all and if not we'll continue trying to resolve it with you :smile:

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