In App Purchase

Yesterday I purchased the in app version on my phone. Today my Android tablet is prompting me to make that same purchase.

How do I get the additional tablet unlocked to the premium features?


1Password Version: 4.5
Extension Version: Not Provided
OS Version: Android 5.1.1
Sync Type: Dropbox

Comments

  • periperi

    Team Member

    Hi @golfgame. Thanks for getting in touch with us and for your support of 1Password. I'll be happy to help out here. :)

    Provided that the phone you purchased the premium features on was also an Android, you can certainly unlock the premium features on your tablet as well. The purchase is handled through Google Play and linked to the Google account used for the purchase.

    If you would like to unlock the premium features on your tablet, you will need to install 1Password 4 from the Play Store with the correct account selected. First, please uninstall 1Password and remember uninstalling means your 1Password data will be deleted from your device. Make sure you have successfully synced your data before uninstalling.

    Next, launch the Play Store and bring up the navigation drawer by sliding your finger from the left corner of the screen. You should see your account listed on the top, tap on it to change it to the correct account. Search for 1Password and then install it. Let me know if the premium features are unlocked now. Thanks!

  • Thanks for the answer. One other question I have is that I have a Windows laptop that I will be traveling with. Will I have to purchase something for that? I use a Mac at home.

  • periperi

    Team Member

    Hey again, @golfgame. :) I did a quick search and found a Windows license associated with your email address (the one you're registered with here), so it looks like you don't need to purchase anything to use 1Password on your Windows laptop.

    You can install 1Password 4 for Windows from this link:
    https://agilebits.com/downloads

    Then register with the license I've just sent to your email address. Make sure to sync your vault with the laptop so you have all of your data at the ready while on your trip. Here are a couple of guides in case you need instructions on how to set up syncing:
    Android: https://guides.agilebits.com/1password-android/4/en/topic/settings-sync
    Windows: https://guides.agilebits.com/1password-windows/4/en/topic/sync-options
    Mac: https://support.1password.com/guides/mac/sync-dropbox.html

    I hope that helps! Let me know if you still have questions!

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