Profile Photo Upload Error; File Meets Requirements!

Kurtois
Kurtois
Community Member

I wanted to upload a profile photo for my account today. I used a 61 KB PNG. I encountered this error:

Here is the image file itself:

The interesting part is, the profile photo did upload without issue.

Version of Safari:

Please let me know what detail I can provide.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 10.10.4
Sync Type: Not Provided
Referrer: kb-search:full screen browser Android

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Kurtois: That is very odd. I'm glad that it worked anyway, but we'll contact the vendor to see if they can provide any insight into this and other 'glitches' that the forums experience from time to time. Thanks for bringing it to our attention! :)

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