I have the account details for the above site in my 1password, but it always fails to log in. the log in is in the form, username, password, day of birth, month of birth. All 4 are saved but using 1passsord, the log in page goes back to the log in reguest page

Is there anything that I can do that could help the authors find a solution, this is the first site I have had a problem with
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