1Password is missing after upgrade

littlebobbytables
littlebobbytables
1Password Alumni
in Mac
This discussion was created from comments split from: Since update to OSX 10.10.5 1password won't work.

Comments

  • Raynes
    Raynes
    Community Member

    ***I just upgraded to Maverick 10.5.5 and 1Password no longer appears in the Finder. I am told that extensions are not supported for this software. How do I access?

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @Raynes,

    I've split your comment from the other thread as it isn't clear they're related at the moment. I'm a little unsure as to the issue as there seems to be conflicting information at the moment.

    • Mavericks is OS X 10.9 while Apple recently released 10.10.5 which is Yosemite.
    • You state that 1Password no longer appears in the Finder but extensions are to do with web browsers and are quite separate.

    So if you could confirm a few details for us please:

    1. Which version of OS X you are running.
    2. What version of 1Password you were running before it disappeared.
    3. If extensions are part of the issue can you tell us which browser or browsers they are missing from and the browser versions please.

    and maybe a few more words on what happened?

This discussion has been closed.