1password working until recently. now not logging into selected accts.

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Joannajohnson
Joannajohnson
Community Member

Not logging me into my bank account or to my health care private website with my doc. Other accounts seem to be working fine. All accounts worked until about 2 weeks ago.


1Password Version: 4.4.1
Extension Version: 4.4.2
OS Version: OS X 10.8.5
Sync Type: iCloud
Referrer: forum-search:1password working until recently. now not logging into selected accts.

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  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Greetings @Joannajohnson,

    So if I've understood correctly most sites are still behaving correctly but you have one or two very specific ones where the Login item fails to log you in. The first action worth trying is to create brand new Login items for these two sites by following our How to manually save a Login guide. It might be the site has changed (if internally there may be no obvious difference) and we just need to create a new Login item that better understand the current page. Please let us know if that helps at all.

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