Waterfox gives error looking for the 1PW helper . Please fix!.

I'm running waterfox, v. 40.0.2 on Windows 8.1, 64 bit. I get the error "Looking for the 1Password helper." It would be GREAT if you could fix this.


1Password Version: 4.6.0.585
Extension Version: 4.4.2
OS Version: WIN 8.1
Sync Type: Dropbox
Referrer: forum-search:Waterfox gives error "looking for the 1PW helper" . Please fix!

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @rpalmeri: Sorry for the confusion! In fact I'm using it on Windows 8.1 myself. So this doesn't actually have anything to do with Waterfox or 1Password, but rather something in your system is preventing 1Password from communicating with the extension. Anything that does this will render the extension inoperable, but the most common culprits are "security" software, firewalls, and proxies. Please check out this guide to help narrow down the cause:

    Troubleshooting communication issues between 1Password and the extension

    Simply disabling things that may be blocking communications temporarily often helps. Please let me know what you find. I look forward to hearing back from you! :)

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