Hello AgileBits team,
I got a new MacBook approximately 2 Month ago and a new phone see the versions in the title. Since then I have a syncing issue. I do syncing only over my secured wifi and don't want to use any cloud service. The error message is as followed: "Sync Problem -- The operation couldn't be completed. Operation timed out." So I decided to check your website and found the reporting tool on your website. Now I'm curious to know if it will not run with a McAfee installed. As you can see below I have copied you the two warnings out of the report I think that could have been the issues. It is a company laptop and I can not deinstall McAfee unfortunately. I tried to get rid of the McAfee process during running the PC and getting rid of my internet connection in the meanwhile, however without success. Even "kill -9 " did NOT work. Please, see the errors below from your report and please help me to get my devices synced if possible.
_Warning 1Password Auto-Submit Script is not installed for the Mac App Store version. Auto-Submit (pressing the login button) may not work on all sites. This has nothing to do with filling.
Warning McAfee Virus Scanner for Mac is installed and running. This could cause Extension issues after wakeup from sleep. Only known solution is to remove McAfee.
1Password Version: 5.3
Extension Version: 5.3 (530029)
OS Version: 10.10.4
Sync Type: Wifi