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Phone support? [Forum and email supports are the quickest ways to get help]

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marcusss
marcusss
Community Member
edited September 2015 in 1Password 4 for Windows

is there phone support

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:is there phone support

Comments

  • MikeT
    MikeT
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    Hi @marcusss,

    Not initially, emails and this support forum are usually the fastest ways to get help. Can you explain what's going on with and we can help you with the answers you need.

  • BARLEYKIM
    BARLEYKIM
    Community Member
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    all of a sudden when I open a site and it does not open via 1pw. I want all sites to open when I go to them. I must have a qwrobg setup. a phone call schedule would help as at 85 it is difficult to follow written

  • BARLEYKIM
    BARLEYKIM
    Community Member
    Options

    all of a sudden when I open a site and it does not open via 1pw. I want all sites to open when I go to them. I must have a qwrobg setup. a phone call schedule would help as at 85 it is difficult to follow written

  • LauraR
    LauraR
    Options

    @BARLEYKIM - I'd like to ask you to create a Diagnostics Report from your Windows PC:

    https://support.1password.com/diagnostics/win.html

    Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

This discussion has been closed.