Check for Update Failed

Check for Update failed with error: Failed to contact server: Error Domain=NSURLErrorDomain Code=-1004 UserInfo= "Could not connect to the server." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1004 UserInfo= "Could not connect to the server.").

Please try again later.

Note:I have removed the User Info

Comments

  • khad
    khad
    1Password Alumni
    I'm sorry that you are having this trouble, Highterrain.

    Are you using VirusBarrier or any software by Intego? If so, please ensure that everything is up to date. They have recently fixed a problem which was blocking certain CDN servers like Amazon and Cachefly.

    If you are not using any Intego software, could you please email us your Diagnostics Report? To generate the report from 1Password on your Mac, open 1Password and select Help > Troubleshooting > Diagnostics Report. Then attach the entire file to an email to support@agilebits.com.

    Please include a link to this thread in order that we might more quickly "connect the dots" when we see your Diagnostics Report in our inbox.

    Please do not post your Diagnostics Report in the forums, though.

    Please let me know how it turns out.

    Thanks!
This discussion has been closed.