My phone crashed when updating to iOS 9 and i lost my data. How can i recover it
Hi. I updated my phone to iOS 9 and i backed it up before hand. But it crashed and i lost all my data. I have tried restoring to an older backup and i have no data in the app. How can i recover the information as it has a lot of info in there.
1Password Version: 5.4.3
Extension Version: Not Provided
OS Version: iOS 8.3
Sync Type: iTunes
Referrer: ug:ios/, kb:ios-itunes-backups
Comments
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Hi @antonio_montero,
Sorry to hear about the difficulty upgrading to iOS 9. To be clear: you made a 1Password backup prior to the iOS 9 upgrade attempt, right? If so you can find instructions on restoring your backup here:
https://support.1password.com/ios-itunes-backups/#restoring-manual-backupsI hope that helps. Should you have any other questions or concerns, please feel free to ask.
Ben
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