Error occurs while extracting the archive! Help

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Updating from version 3.8.21 to 3.8.22 and this is the message I get each time.

Along with "Please try again"

I've tried to select from the drop down "Download from" menu the "Alternate" archive, as opposed to "Primary" but I get the same error.


1Password Version: 3.8.21
Extension Version: Not Provided
OS Version: OS X 10.10.3
Sync Type: Not Provided

Comments

  • Hey @aeroannelli! As you've discovered, 1Password 3's in-app updater is no longer working properly. You'll need to update to version 3.8.22 manually by downloading it from the legacy section of our Downloads page. Let us know if you have any questions about the process.

  • aeroannelli
    aeroannelli
    Community Member
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    Thank you! Unfortunately I posted before making a deeper search on your great forum where I found the answer to this frequent occurring issue. All solved now. Thanks again.

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    The important part is things are once again running smoothly for you @aeroannelli :smile:

This discussion has been closed.