Not able to import from 1PW 3 to 1PW 6 on iPhone (iOS9)

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handot
handot
Community Member

The import of data from 1Password 3.7.2 to 1Password 6.0.1 does not work! I have tried both "Sync existing valve" according to https://support.1password.com/guides/ios/existing-user.html and "Password 3.7.1 and earlier" in https://support.1password.com/upgrade-ios/. No data is transferred to 1PW 6... I have reinstalled 1PW 6 without further success...
What to do?


1Password Version: 3.7.2 and 6.0.1
Extension Version: Not Provided
OS Version: iOS 9.0.1
Sync Type: Not Provided
Referrer: ug:mac/1password-main-app, ug:mac/feature-overview, ug:mac/new-computer-elsewhere, ug:ios/existing-user, kb:upgrade-ios

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
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    No data is transferred to 1PW 6... I have reinstalled 1PW 6 without further success...

    What to do?

    @handot: Without knowing exactly which step you're getting hung up on it's importable to say, I'm afraid. Were you able to save the backup of your 1Password 3 data? Did you rename it and import it into 1Password using iTunes? If you can tell us the exact steps you're taking and what is (or isn't) happening for you we'll be better able to help. Thanks in advance! :)

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