Problem getting Apple ID

Stephen_C
Stephen_C
Community Member
This discussion was created from comments split from: Double Apple Support Communities entering.

Comments

  • shilobryanna
    shilobryanna
    Community Member

    Cant get my Apple ID

  • Stephen_C
    Stephen_C
    Community Member

    @shilobryanna I have split your post from the thread in which you posted because your problem appears not to be the same as that referred to in that thread.

    However, we really need some basic information from you before we can help you. Please tell us:

    • What version of 1Password for iOS you are using
    • Your iOS version number
    • Exactly what your problem is. Is your Apple ID (or, perhaps, your Apple ID password) stored in 1Password? If so, can you open 1Password without it? Please tell us in detail exactly what you are trying to and what doesn't work as you expect it to work.

    Stephen

  • AGAlumB
    AGAlumB
    1Password Alumni

    @shilobryanna: Perhaps most importantly, AgileBits doesn't have any of your data, and we also won't be able to help with your Apple ID in particular — you may need to contact Apple for assistance with that. However, if you're having trouble with 1Password then we can definitely help! And of course even when we can't, we're happy to point you in the right direction with the proper information. Cheers! :)

This discussion has been closed.