When I click on the Key icon in my Chrome browser, info to the right of the icons is blank

When I click on the Key icon in my Chrome browser, info to the right of the icons is blank. It doesn't ask me for my master password. It is simple the 4 icons on the top right, the gear icon and lock at bottom, none of them do anything when click on them.


1Password Version: Version 3.8.22 (build 32010)
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:When I click on the Key icon in my Crome browser, info to the right of the icons is blank

Comments

  • Hey @shawaustinh! Could you give us a bit more info about what's going on? Specifically, what version of OS X are you running? You reported you are using 1Password 3, which has some issues with the latest version of OS X (10.11) as mentioned in this thread. If that's the case, that post will help you get things sorted out. Otherwise, let us know what version of OS X you're running to get us started on the troubleshooting route. :)

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