App will not work with watch says pro needs to be installed when in fact it is on my phone also deleted app reinstalled still not working
@johnforry: It sounds like this is what you're seeing:
Is that correct? It's important to note that (as indicated by the main message), "You can add items in the 1Password app on your phone". Unless you add an item, none will appear on the Watch:
I hope this helps. Please let me know if you have any other questions!
I am having the exact same issue, the app worked on my apple watch previously, but I noticed today that I get the same error message as above. I have reinstalled the watch app. Added and removed several items and I get the same screen as shown above.
@dougee: Sorry for the trouble! I feel your pain, as I've had trouble with this after nearly every watchOS and 1Password update. For some reason iOS doesn't always send over the app to the Watch correctly.
But first, you'll need to have installed 1Password for iOS itself using the correct Apple ID for Pro Features to be able to restore the purchase there (1Password Settings > Pro Features > Restore). Double-check to verify that it's showing as purchased there in the first pace, as otherwise it simply won't work.
Next, make sure that 1Password Settings > Apple Watch > Enable Apple Watch is on.
Then, you need to choose Add to Apple Watch for each item you want to show there.
Finally, if you're still having trouble, please do the following:
I hope this helps. Please let me know how it turns out!
That fixed the issue, thank you so much for your assistance back to my 1Password Watch goodness now.
@dougee I'm glad to hear @brenty's advice helped out! Have a fantastic Christmas!
Yes! Thank you! I'd uninstalled a few times, but had never powered off my phone & watch. Thanks for these steps!
Excellent! You're welcome. I'm glad that helped. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help!