Can't install Firefox extension on Windows 10

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probedb
probedb
Community Member
edited December 2015 in 1Password 4 for Windows

I have tried both download sites, I have tried downloading the extension and dragging to extension with no luck.

I get the connection failure error when trying to download from the website.

If I download and then drag, Firefox 43.0 tells me it's corrupt?


1Password Version: 4.6.0.592
Extension Version: 4.4.4
OS Version: Windows 10 Pro
Sync Type: Not Provided
Referrer: kb:cannot-install-extension

Comments

  • probedb
    probedb
    Community Member
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    Problem solved. Your link to the 4.4.4 version for Firefox is a 404 :/

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @probedb: I'm glad you were able to install it. Sorry for the confusion! It sounds like you're trying to manually install the extension from the AgileBits update site for some reason. And, as mentioned in the release notes for version 4.4.4, this is a Safari-only release:

    1Password's updates will now come from the new Safari Extensions gallery. {OPX-1046}

    Version 4.4.3 is the latest (stable) release for Chrome and Firefox, but we've got more currently in beta. You can always download the current version (beta or stable) for any browser from our extensions page, which of course is where you'll be directed from 1Password itself:

    https://agilebits.com/onepassword/extensions

    I hope this helps clarify things. Be sure to let me know if you have any questions! :)

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