Bug: Exporting issue when using the teams only setup

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donnywdavis
donnywdavis
Community Member
in Business and Teams

I wanted to open a specific issue for this after seeing this mentioned in a couple of posts. Had tried to export items to do a backup while working through a couple of issues. However I noticed that when doing the export and entering the master password it would not accept my master password and kept highlighting it like it's in error and not moving forward in the export process.

Doing a traditional setup by creating a new primary vault or starting with an existing primary vault synced through iCloud or Dropbox seems to work fine with exporting. It appears that the issue with exporting comes from doing a clean install of 1Password and choosing to sign in with a team account during the initial set up.

Here's links to other posts that referenced issues with exporting.
https://discussions.agilebits.com/discussion/54246/teams-my-vault-local-backup#latest
https://discussions.agilebits.com/discussion/54298/syncing-issues-with-some-items#latest

1Password Version: 5.5.BETA-31
Extension Version: 4.5.0.b5
OS Version: OS X 10.11.2
Sync Type: Not Provided

Comments

  • rickfillion
    rickfillion
    edited February 2016
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    Hi @donnywdavis,

    I've confirmed that this is broken in Teams-only setup. I've filed it in our bugtracker as OPM-3541 and we'll get that fixed up. Thanks for reporting this.

    Rick

    ref: OPM-3541

  • donnywdavis
    donnywdavis
    Community Member
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    @rickfillion Hi Rick. I just wanted to write in and say that I just got updated to BETA-35 and this issue appears to be resolved. Thanks for all of the awesome work.

  • rickfillion
    rickfillion
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    Thanks for letting us know @donnywdavis. :)

    Rick

This discussion has been closed.