cant see any items listed

Hi all,

My issue is just with Windows 1Password version. I cannot see any items listed even if all works good.
I can reach my items just trough search, when it opens the first item on search result list.
I reinstalled 1Pass many times, and it's still the same broken.
Same content synced trough dropbox works perfectly on my phone or ipad...

Here's the screen view I get:

Thanks for trying to help!

1Password Version:
Extension Version: Not Provided
OS Version: Win 8.1
Sync Type: dropbox


  • LauraRLauraR

    Team Member

    Hi @dekikaa - I'm sorry you are not seeing your 1Password items and thank you for the screen shot which shows the problem. Can you put your cursor on the line under the Titles. You will see two arrows appear. Now drag down on that line and your items will be revealed. This line is a moveable line and you can adjust it to where you want. Currently it is moved all the way up.

  • Wow, it worked!
    I could not believe the solution was so easy.
    Btw, I never moved that line up. Who knows why the preview area was increased.

    Thank you so much, and all the best in New Year!

  • LauraRLauraR

    Team Member

    @dekikaa - I'm so glad that worked but I am so sorry it caused so much grief. Wishing you all the best in the New Year also.

This discussion has been closed.