dropbox sync failure

I'm just getting started with using 1P on the cloud. I get the message "unexpected problem with unlock code" when I try to sync 1P on my iphone with dropbox. I went through setup on the iphone several times, and it appears that settings are correct.

Comments

  • brentybrenty

    Team Member
    msr wrote:

    I'm just getting started with using 1P on the cloud. I get the message "unexpected problem with unlock code" when I try to sync 1P on my iphone with dropbox. I went through setup on the iphone several times, and it appears that settings are correct.


    I am not familiar with that error (and I have seen and experienced plenty in the course of testing). Where are you seeing it exactly, and could you tell me more about your setup?

    Please keep in mind that the Dropbox iOS app is not used to sync your 1Password data. Instead, we have built Dropbox support into our iOS apps themselves. It is also important to keep all of the passwords involved in this straight, since there can be separate ones for Dropbox, the 1Password desktop application, and the 1Password iOS app.

    Please let me know. I look forward to hearing back from you. :)
This discussion has been closed.