Read first: Previous version support information

Whenever I try to "check for new version" get Errror.

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Abhijit
Abhijit
Community Member
in 1Password 4 for Windows

Below is the error. Please help on how I should update my beta version.

1Password Version: 4.6.0.598
Extension Version: 4.5.4.2
OS Version: MS Windows 7
Sync Type: Not Provided

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  • MikeT
    MikeT
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    Hi @Abhijit,

    We had an issue with the .599 beta build (we've forgot to update the beta expiration date) and re-released it with a fix an hour later.

    Could you try again and tell me if it is working now?

  • Abhijit
    Abhijit
    Community Member
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    I am still having the issue. Do you want me to download from somewhere and reinstall the application?

  • MikeT
    MikeT
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    Hi @Abhijit,

    I tested this and it is working, a few other customers were able to update fine as well.

    Can you tell me if you have any security programs like an anti-malware solution installed? What about a proxy or VPN? Anything that could be blocking 1Password from checking our servers?

    If yes, try to disable it or whitelist 1Password and see if it works.

    If not, download the latest beta from here: https://agilebits.com/downloads, make sure to click on Enable Betas on top right.

This discussion has been closed.