1Password 6 and 6 BETA both crashing in Mac OS El Capitan

1Password crashing whenever I use 'command' key on my keyboard (MacBook Pro, Retina 15", mid-2015). For instance, Hide command-H, Paste command-V both cause 1Password to crash. I am still on the free trial.

Incident Identifier: 238D764E-0CBE-4580-BC52-922973467750
CrashReporter Key: F5D792C5-7431-509C-8993-212E2E8EAFAA
Hardware Model: MacBookPro11,4
Process: 1Password 6 [978]
Path: /Applications/1Password 6.app/Contents/MacOS/1Password 6
Identifier: com.agilebits.onepassword4
Version: 602003
Code Type: X86-64
Parent Process: launchd [1]

Date/Time: 2016-02-08 01:25:25 +0000
OS Version: Mac OS X 10.11.3 (15D21)
Report Version: 104

Exception Type: SIGABRT
Exception Codes: #0 at 0x7fffa1011002
Crashed Thread: 0

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Failed to get CharCodes from EventRef (-9870)'

1Password Version: 1Password 6 Version 6.0.2.BETA-3 (602003) AgileBit
Extension Version: Not Provided
OS Version: OS X 10.11.3
Sync Type: WiFi to Android


  • Possibly something due to something else going on, given that Illustrator, Photoshop and Chrome all crashing like inebriated seagulls :(

  • MitchMitch

    Team Member

    Hey @martinkean,

    I don't have any immediate thoughts as to what might be causing all the crashes on your Mac, but I just wanted to let you know that I'm still laughing at the image of all your apps flapping around like drunk seagulls. Great image to start a Monday. :D

    Let us know if you discover anything. :)


  • Hi Martin,

    Just thought I'd say that I'm seeing this same issue on my Mac also - I don't even use 1Password. I'm mainly seeing the Crash in Chrome (but lot's of all other apps). Tends to happen when I do a CMD+FIND Key or Use Finder to attach an image. So crashes Photoshop and others also.


  • nathanvfnathanvf 1Password Alumni

    Hey @martinkean,

    Could it be possible that you have an app installed on your system that might be causing the issue? There are apps that change how Mac OS X works but sometimes they can cause instability in the system.

This discussion has been closed.