no access to email to get license

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hi,
i have an .mac email address used for several years before gmail got more popular. i purchased the ios version under that ID and when i try to activate the windows client i cannot. the only option available is to send the license key to my itunes registered email address (the .mac address). This doesnt exist anymore. how can i get the license sent now?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Hi @dave101,

    Sorry to hear about your troubles.
    I'm a bit confused, so please help me out:

    You bought the iOS version using your .mac address, which is now defunct.
    Have you purchased the licence for 1Password for Windows using the same email address?

    Do you maybe have the purchase confirmation email somewhere on your PC? We can change the email address on file, if that is the case.

    Any kind of information you can give us helps.
    Please don't post personal information in the forum, though. You can send me a private message here in the forum.

  • Hi @dave101,

    Please email us any information you have at support+license@agilebits.com and we'll take care of you.

This discussion has been closed.