The Secure Desktop unlock button doesn't work [Reinstall 1Password to fix this]

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tiburcio43
tiburcio43
Community Member
edited February 2016 in 1Password 4 for Windows

After I installed version 4.6.0.600, the secure desktop unlock button stopped working. I click on it and nothing happens. Other features seem to be working with no problem. Does anyone know how to solve this? Does anyone else have this problem after installing this softwear version?


1Password Version: 4.6.0.600
Extension Version: Not Provided
OS Version: Windows 7 Home Premium 32 bits
Sync Type: Dropbox

Comments

  • Hi @tiburcio43,

    We found an issue with our new certificate in the 4.6.0.600 build and had to remove it quickly, we reverted back to 4.6.0.598 as the latest version. Please reinstall the 4.6.0.598 build from our downloads page here: http://agilebits.com/downloads

    That will fix the issue with the secure desktop as well. The issue was that the Secure Desktop wasn't aligned with the new certificate and that caused it to fail. We have fixed it already in the latest beta build we just shipped a few hours ago.

    We will ship the new update as soon as we can verify the new certificate is all good and Windows is okay with the new certificate.

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