One email is not receiving activation email, while others are

When trying to activate an account the email is not received when sent to one specific email address. However, using other accounts at our company they are received. From what I can tell, the email is not in spam, junk, etc. and is specific to this email address.


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Comments

  • JacobJacob

    Team Member

    Hey @teamcarney! Sorry for the trouble. We'd be happy to help figure out what's happening, but since this forum is public it's best to move things to email. Could you send us a message at [email protected] from the email you're trying to invite? Let us know what account it's for as well. We'll look into what's happening. :)

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