1Password lost saved login with Dropbox [Update to 1Password 4.6.0.604 version to fix this]

arianelu

1Password lost some saved login items last months, and i restore them from backup.
But today some items lost again, Why this happen? Will them lost again in the future?

One item lost between 2016-02-24 ~ 2016-02-24 , other lost between 2016-02-24 ~ 2016-02-25
Please see the screenshot above or reply to contact me for more detail, and sorry for my bad english

EDIT:
band_C.js - lost in 2016-02-24
band_4.js, band_9.js, band_B.js - changed in 2016-02-24
band_D.js - lost in 2016-02-25
band_F.js - lost in 2016-02-25
band_0.js, band_3.js, band_4.js, band_B.js - changed in 2016-02-25

EDIT2:

Dropbox file history, i don't know why 1Password delete this file , i have not make any change on other devices, so i think this issue is not cause by dropbox sync

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1Password Version: 4.6.0.598
Extension Version: 4.5.3.90
OS Version: Windows 10
Sync Type: Dropbox

AGAlumB

@arianelu: 1Password doesn't delete these files, as it very much needs them to read and write to. You can both recover it and see when and where it was deleted by logging into the Dropbox website. Please let us know what you find!

MikeT

Hi @arianelu,

Please update to 1Password 4.6.0.604 that has adjustments made to prevent these issues. Open the main 1Password program and go to the Help Menu > Check for New Version.

All of the affected customers have confirmed that this update hasn't cause this issue to reappear at the moment.

Please let us know what it turns out.

AGAlumB

Thanks for confirming! I'm sorry for the troubles you endured initially, but I'm glad we were able to get this fixed for you. We're here if you need anything else! :)