I've an XML license file but there's no way for me to upload it

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qlim1985
qlim1985
Community Member

I was given a license in XML format back then in July 2014 by our IT helpdesk. It was a team license. I'm trying to add the license again on the reformatted comp but there's no way for me to upload an XML license. I've all the details in the XML file (OrderDate, OrderNumber, ProductName, LicenseUUID etc) but there's no option for me to input these details either. Please help.. Thanks!


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Referrer: kb:sales-faq, kb-search:license, kb:add-license, kb:teams-families-setup

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  • AGAlumB
    AGAlumB
    1Password Alumni
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    @qlim1985: That doesn't sound like a license so much as a receipt/invoice of some kind. The best thing to do would be to email us at support+licenses@agilebits.com with the details and we'll get it sorted out. Cheers! :)

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