Trying to select dropbox for sync service. Setup on y iMac but iPhone under Sync

SantaDavid
SantaDavid
Community Member

iPhone does not show a sync option for DropBox


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:sync-options, kb:teams-families-migrate, kb:switch-to-dropbox

Comments

  • Hi @SantaDavid,

    Thanks for taking the time to write in. I'm sorry to hear you're having trouble setting up syncing. Are you following our sync guides?

    Syncing your 1Password data | 1Password 6 for Mac

    Sync | 1Password for iOS

    If so please let me know which step of which guide you're having trouble with, and what specifically the trouble is.

    Thanks!

    Ben

  • SantaDavid
    SantaDavid
    Community Member

    Ben -

    Unfortunately these pages are NOT opening!

  • SantaDavid
    SantaDavid
    Community Member

    Also, IOS version 9.3 & OS X 10.8.5

  • SantaDavid
    SantaDavid
    Community Member

    Safari can't open page - "Safari can't establish secure connection to the server support.ipassword.com"

  • SantaDavid
    SantaDavid
    Community Member

    Version 1Password 4
    Version 4.4.3 (443000)
    Agile Web Store

  • SantaDavid
    SantaDavid
    Community Member

    1Password IOS version 6.3.1

  • @SantaDavid,

    Safari can't open page - "Safari can't establish secure connection to the server support.ipassword.com"

    The link is to support.1password.com (numeral "one"), not support.ipassword.com (alpha "eye"). Perhaps that is the problem, if you are trying to type the links manually?

    Otherwise you may want to try a different internet connection. The links open fine on my systems.

    Ben

This discussion has been closed.