Error installing on windows. "ShellExecutex failed; Code 1061" The service cannot accept code ..."

I have 1Passord on My mac. We run Parallels virtual machin and i am trying to get it to work there too. I purchased the bundle which includes both, a few months ago. I redownloaded today but before I have to insert the key I get the error
Error installing on windows. "ShellExecutex failed; Code 1061" The service cannot accept code ..."
I cant tell you the password version below as I am not sure it even downloaded successfully
Please help
Lyn


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 8.1
Sync Type: Not Provided
Referrer: forum-search:Error installing on windows. "ShellExecutex failed; Code 1061" The service cannot accept code ..."

Comments

  • Hi @lhopkins2,

    Do you have an anti-malware solution installed and if yes, try to disable it temporarily first and then download 1Password again from our website here: http://agilebits.com/downloads

    Try to install it and see if it works.

  • lhopkins2
    lhopkins2
    Community Member

    Thanks - I see the icon in the toolbar now. Appreciate your help.
    Lyn

  • MikeT
    edited April 2016

    Hi @lhopkins2,

    You're welcome, be sure to turn the AV solution back to stay protected.

    Also, could you tell us which AV this is, so we can keep an eye on this.

This discussion has been closed.