Beta 6.3.1-beta 4 1PW accounts sync fails

Hello,

I just installed the new beta and every time I try to sync it fails. I don't now what is wrong there I will also send in a diagnostic report. I tryed it over mobile data and wifi and both fail.

Thx
Timo


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Here is the support ID: #AKC-82428-377 also the mail from BitBot does not yet have the new fancy html email template :(

  • periperi

    Team Member

    Thanks @ntimo. I found your email and I've asked the developers to look into this.

  • SteBaeSteBae
    edited May 2016

    Sync does work for me with 6.3.1b4 on my stock Nexus 6P and the Win 7 client 4.6.0.604. I added a test note in the desktop client and it synced just fine. I'm using OPVault in case that matters.

  • periperi

    Team Member

    Hey @SteBae. Thanks for chiming in. :) It looks like the sync error here is with 1Password accounts. Primary vaults seem to be syncing just fine at the moment, which is why your OPVault vault is syncing. Our developers are looking into the 1Password accounts issue.

  • Had the same issue, removing / re-adding my accounts made it work again. Still, it's not a nice fix :).

  • periperi

    Team Member

    Thanks for lettings us know the workaround did the trick! :)

  • ntimontimo
    edited May 2016

    @peri do you have any news if this will be fixed before public release of version 6.3.1? :+1:

  • periperi

    Team Member

    @ntimo I don't have news on that, sorry. However, this issue isn't specific to 6.3.1b4, and has been occurring in 6.3 as well. I hope that we can get it resolved soon, but you know we can't make promises. :lol:

This discussion has been closed.