1Password for Teams sync to Android is failing

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jacksonharnwell
jacksonharnwell
Community Member
in Android

When opening the 1Password app, my data is not syncing. The attached error log is accessible.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:security-assessments, kb:security-hipaa, kb:understanding-account-key, kb:extension-troubleshooting, kb:sync-options

Comments

  • peri
    peri
    Options

    Hi @jacksonharnwell. This is an error we've see cropping up over the last week, Can you tap Settings > Accounts > Your Account, and remove the account. Once you've done that, go ahead and re-add it as you had previously done. That should get things back on track. :)

    Let us know if you have more questions or problems. Thanks!

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