Fingerprint sensor not working on Mokee rom

When trying to enable fingerprint unlock option, getting
"Fingerprint unlock could not be enabled because an error occurred: java.security.InvalidAlgorithmParameterException: java.lang.IllegalStateException: At least one figerprintmust be enrolled to create keys requiring user authentication for every use"


1Password Version: 6.3.2b3
Extension Version: Not Provided
OS Version: Android 6
Sync Type: Not Provided

Comments

  • saadsaad

    Team Member

    Thank you for reporting this error, @girtsn. The error indicates that you do not have any fingerprints enrolled for Fingerprint Unlock on your device. If this is the case, please add a fingerprint by going into the Security section in the Settings app.

    Please try enabling Fingerprint Unlock in 1Password after that and let us know if that works! Thanks.

  • fingerprints are enrolled

  • saadsaad

    Team Member

    Thanks for confirming that. It sounds like this might be an issue with the ROM you are using. Does other fingerprint enabled apps work on your device?

  • Yes, I tested with https://play.google.com/store/apps/details?id=com.getkeepsafe.applock and it is working, so definately not an issue with ROM.

  • periperi

    Team Member

    Thanks @girtsn. I'd like to ask you to create a Diagnostics Report from your Android device:
    https://support.1password.com/diagnostics/android.html

    Then attach the entire file to an email to us: [email protected]

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    A short note here once you've sent the Report in will help us to keep an eye out for it. :)

    Once we see the report we should be able to better assist you. Thanks in advance!

  • diagnostics report and logcat sent

  • periperi

    Team Member

    Thanks! We'll take a look and get back to you. :)ref: VFT-31745-115

This discussion has been closed.