Payment Failed

Morning,

Received an email this morning saying the payment had failed for our teams account.
It has succeeded previously up till now.

The card used has not expired.

When I logged in as a billing admin it is asking me to re-add my card information.

What's going on?


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Comments

  • nmottnmott 1Password Alumni

    @AUSFestivus payments can sometimes fail if a bank (or our processor) is a little overzealous. You can add your credit card again; if you receive the same message, please email us at [email protected] so we can talk about what's happening in a more private setting :)

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