I appear to have bought 1Password twice and can't sync between Air and iMac

civex

I have 1Password 6 on all devices. I have one instance of 1Password on my iMac and mobile devices. I installed it on my Air some time ago and was setting up for a trip, when 1Password on the Air said it's trial period had ended, so I bought it. Now I can't figure out how to get my Air and my other devices synced up. My iMac is packed for shipment, and I can't access it, but I do have my mobile devices (Android phones and iPod).

Sorry for my screw up, and I'm sure you can figure it all out.

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1Password Version: 6
Extension Version: Not Provided
OS Version: Latest OS X, iOS and Android
Sync Type: dropbox

rjh

Hi @civex,
Sorry to hear about the problems you're having with your new device. Are we talking MacBook Air here?
If you let the AgileBits staff here know how you are synching your other devices, they'll have a better idea about how to help you.
Cheers,
Rob

AGAlumB

@civex: I only see a single, fairly recent purchase. I think the best thing would be to email us directly at support+licenses@agilebits.com with your receipt(s) and we'll help you get all of this sorted out. Thanks in advance! :)