Unlocking with password when already unlocked.

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Jpuck
Jpuck
Community Member
in Mac

I am using v. 6.3.1 on my MacBook Air and I keep getting a message to to input password to unlock 1Password even when it is already open. I click on CANCEL and everything works fine. Thoughts????

1Password Version: 6.3.1
Extension Version: Not Provided
OS Version: 10.11.3
Sync Type: Not Provided
Referrer: forum-search:Why do i keep getting a popup asking me to unlock when already unlocked?

Comments

  • khad
    khad
    1Password Alumni
    Options

    Hi @Jpuck,

    Thanks for taking the time to contact us. I'm sorry that you are having some trouble.

    It sounds like perhaps you have multiple copies of 1Password installed. Do you see more than one copy when you use Spotlight to search for 1Password?

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