I own multiple companies (an insurance agency and a podcast), have a family, use an outsourced bookkeeper, and a personal assistant.
I think I own a Families account and a Team Account(s), but I need some help getting set up with 10 new team members going to 25 in one year and 50-60 within 5 years and the version changes, upgrades, revenue model changes and new teams software leave me in need of some assistance.
I love your app. I love what it does. I recommend it all the time to people. 1Password for Teams is awesome from what I can tell and I am trying to take advantage of the Pro pricing discount as I will have fairly sizable teams such that the discount is meaningful over 5 years.
But I am confused. I used 1Password since 2010 v2. Then came numerous updates, some cost extra, others not. Then I bought some from you guys and some from the ITunes store. That caused some issues. Then I upgraded. Then I needed an account for windows for my wife's computer. Then I bought 1PWD for Families. Was that version six or five? Was it PC or Mac? All I know is you guys have been great. From software to sales to service. But now I am a little confused. Perhaps you can help an evangelist and long-term customer expand his relationship further with your awesome software and team. Let me explain what I think happened and what I want.
I think I purchased through the ITunes store at some point in the past and wanted to go from an individual license (or two) to families. I think you guys gave me some help and it looks like I bought 1PWD for families around v4 or so. But now I think you are on a subscription model. In the past I bought apps for my iphone, ipad, mac, etc. However, I cannot tell what I have, what I need and how to move forward.
I have these devices:
1) MacBook Pro (mine)
2) Ipad Air2 (mine)
3) Iphone 6 (mine)
4) Surface Pro 4 (mine)
5) MacBook Pro (wife's)
6) Windows laptop (wife's)
7) Iphone 6s (wife's)
I think I bought standalone apps across the board. I also think I have a families account, but the look of my personal account never seemed to change.
I need a personal account for me.
I need an account I share with my wife.
My wife needs a separate account.
I need an account I share with my personal assistant.
I need an account for my folks.
I need an account for my estate attorney.
I own two operating companies. Let's call them insurance agency and podcast. They are each in stand alone, multi-member LLCs.
Thus I also need a Team account for the podcast (me, my co-host, virtual staff members, bookkeeper, video editor, etc.).
My big need however is for the insurance firm. I am rolling out 1Pwd for Teams to the whole firm. We have 6 people today. 9-12 people in early Q4. 20 by mid-2017 and 50 by 2021. (We launch in Q4, but staff are joining now). My IT guy starts next month, but I want to get started now as I see the password problems expanding already with the insurance firm.
Do I need two Team accounts and a family account? I want the companies to pay separately as there are different ownership structures. I am on-boarding a personal assistant next month. Is he a part of my family account? My team account?
When I click an extension button in any browser how will that work? Will my family account and both company accounts be separate logins? Will my synch method change?
I read as much as I could and watched several videos. I would be willing to pay for some 1 on 1 support if possible, but I thought I would air this out in the forum for other serial entrepreneurs with families who like your new Teams product.
If it sounds garbled it is. I think i could explain things much better on a phone call.
Let me know what to do to take advantage of the discounted pricing before it expires and BUY MORE STUFF from you guys!
You are my FAVORITE and most used app.
1Password Version: 6.3 (630032)
Extension Version: 18.104.22.168
OS Version: OSX 10.11.5 & Windows 10
Sync Type: Dropbox (now)