I had to replace my iPhone the other day due to hardware issues. After replacing the iPhone6 which by the way has updated software (iOS 9.3.3), I proceeded to download the 1password app. Yesterday, the app was working just fine. I have it set up to sync with iCloud. The app was populated with my passwords that I restored from my iCloud backup.
Today, I went into the app on my iPhone to access a pw and it was completely empty. To troubleshoot, I unlocked the 1password app on the phone > then went into settings > sync > Primary (iCloud) > sync now. It synced the items. Then I went back into Categories to look up my passwords. It's empty! The Folders are empty. The tags are empty. Everything is empty. I'm getting a bubble prompt that says "Create your first item". So, the problem is that the app shows that my pw list being synced with iCloud but the list of pw is not populating in the app. Btw, I can see all of my pw on my Mac 1password app just fine. It's the iPhone that I'm having trouble with.
Please help. I need to be able to access my pw on the go! And, I have the pro account.
1Password Version: 6.4.3
Extension Version: 126.96.36.199
OS Version: iOS 9.3.3
Sync Type: iCloud