Sync issues (not showing up on Windows)


AgileBits Team Member
This discussion was created from comments split from: Logins missing in 1Password for Windows.


  • edited August 2016

    I am also experiencing this issue syncing over Dropbox:

    1Password 6.3.1 (631006), OS X El Capitan 10.11.6 - working
    1Password 6.4.4, iOS 9.3.4 - working
    1Password, Windows 10 Pro - not working (vault is completely empty)

    My 1Password.agilekeychain was created on OS X using 1Password 5 (can't remember minor or patch versions). Let me know if there is any other info that could help you. Thanks.

  • brentybrenty

    AgileBits Team Member

    @michaelmatyi: First, make sure you update 1Password for Mac. Then follow the steps in this guide, as it will help narrow down where the problem lies:

    Dropbox troubleshooting

    I think the primary thing we may need to be looking for is the vault path on each device. If these don't match exactly, then Dropbox will be syncing your data, but your devices won't be using the same data. Please let me know what you find. I look forward to hearing back from you! :)

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