Losing Attachments when doing from subscription vault to license vault

I am keeping my standalone app current while I'm experimenting with the individual license and I noticed that while attachments are kept with the items (and also become a separate item called documents) when shared from primary to personal vaults; they are not kept when going from personal to primary. This is a problem as I have a lot of attachments.

Is there anyway to kept attachments with their records when saying back to the primary vault?

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  • JacobJacob

    Team Member

    Hi @rlgleason51! Good question. At the moment it's not possible to keep the link when moving the other way because the structure of the vaults is different. This is something we may look into in the future, but right now you'll need to re-attach those items manually. Sorry about that.

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