Local Rich Icon Cache Not Updating from 1Password Individual Account

cjaehnen

I recently did a full clean install of 1password on my Mac and activated it with my new individual 1password account in the cloud. However, my old custom rich icons are still showing. I have new ones in the cloud account. Is there something I can do to wipe out the old local rich icon cache on my Mac?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Jacob

Hey @cjaehnen! Good question. Usually, locking and unlocking the app triggers a sync so these can be refreshed. Are they showing up on 1Password.com or your other devices?

cjaehnen

Yes, they do show correctly in my ios devices. Anything I can try?

rudy

@cjaehnen,

do you happen to be using the version from the Mac App Store?

Rudy

cjaehnen

@rudy , yes I am using the Mac app store version

rudy

@cjaehnen,

I think you might be running into a bug with the current release where custom icons are being downloaded but aren't accessible to the main app. Do the custom icons show up for you via the menu icon, aka mini?

Rudy

cjaehnen

@rudy

Actually, yes, 1password mini has the correct icons

rudy

Hi @cjaehnen,

Thanks for confirming that this is the same issue we've seen. It should be fixed in the next update.

Thanks!

Rudy