iOS Custom Fields Don't Update and Sync According to Changes from Desktop Version

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1pwdusr
1pwdusr
Community Member
edited August 2016 in iOS

iOS Custom Fields Don't Update and Sync According to Changes from Desktop Version

The default fields names appear in the iOS version and don't reflect the new changes from Desktop version.


1Password Version: 6.3.1
Extension Version: 4.5.7
OS Version: OS X 10.11.5
Sync Type: DROPBOX

Comments

  • Megan
    Megan
    1Password Alumni
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    Hi @1pwdusr,

    Have you purchased the iOS Pro features for 1Password for iOS? Viewing custom fields is one of the Pro features. If you’re using the free version of 1Password, you won’t see these fields. Don’t worry, they’re still there. :)

  • 1pwdusr
    1pwdusr
    Community Member
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    Yes I am already using the Pro version but it doesn't show.

  • Megan
    Megan
    1Password Alumni
    Options

    Hi @1pwdusr,

    Just to confirm: when you go to 1Password’s Settings > Pro Features, you see ‘Purchased’, correct?

    Are you missing the custom fields in each item, or are there a few that don’t seem to be updating correctly? Is this problem restricted to the field names themselves, or the data inside the fields as well?

    The more detail you can provide, the more quickly we’ll be able to track this down.

This discussion has been closed.